Bikes Make Life Better

Program Coordinator, Menlo Park CA

Full-Time in Menlo Park, CA

Bikes Make Life Better designs and operates world-class bicycle programs for large organizations that have a strong commitment to sustainable transportation. We run a robust bike program for a high-tech company headquartered in Menlo Park and are hiring a Program Coordinator to help promote safe bike commuting to, from and around their corporate campus.

The role of the Program Coordinator is to encourage employees to bike commute to/from work and encourage safe cycling habits around campus. Our team of Program Coordinators provides these services by developing and promoting programs such as events, classes/clinics, group rides and onsite amenities that encourage bicycling as safe and effective transportation.

If you're an experienced bike commuter, with outstanding customer service skills, and a real passion for helping people ride happily and safely, then this could be your dream job!

Core Responsibilities

  • Collaborate with client and bike team to develop and promote programs to encourage new riders
  • Assist in data collection and analysis that demonstrates the benefits of bike commuting and safety trends on campus
  • Create educational and marketing materials to promote bike commuting and safe use of campus bikes
  • Develop, facilitate and promote classes on bike safety, bike commuting and riding, and basic bike maintenance.
  • Staff and coordinate bike-related events, like monthly Bike-to-Work Days, Transportation Fairs, etc.
  • Respond to employee requests and questions about bike commuting, bike related amenities and campus bike use

Qualifications

  • Passion for bikes as everyday transportation
  • Comfortable working with computers, including proficiency in Microsoft Office, content creation software (Adobe Creative Suite) and marketing through social media (Facebook, Instagram).
  • Experience in project management and curriculum development
  • Customer service focused, with emphasis on responsiveness and professionalism
  • Reliable and responsible
  • Excellent verbal and written communication skills
  • Detail-oriented with strong organizational and prioritization skills
  • Experience as a bike commuter preferred
  • Photography/videography experience a plus

Compensation:

Our compensation package includes:

  • $26/hour (weekdays only)
  • Health, dental, vision, 401K with 4% matching, paid time off, including paid holidays, industry discounts, and other perks.

Bikes Make Life Better is proud to be an equal opportunity employer that is committed to a diverse workforce. Women and people of color are strongly encouraged to apply. We offer a competitive salary and benefits package, along with great perks.

Employment is contingent upon successful completion of background investigation including criminal history and identity checks.

Disclaimer: Protecting your information is essential to us. We may contact you to qualify your needs and interest in Bikes Make Life Better, but we will never share contact details or related information with third parties.